Terms & Conditions

Terms & Conditions
Sunshine Coast Holidays, Mooloolaba, Queensland

Maximum Number of Guests: 12.

These premises are used for HOLIDAY RENTAL ONLY. Extra guests or Invitees are not permitted on the property. Only the number of persons booked for are to be accommodated.

No functions/parties are permitted. The house is offered for Holiday Rental purposes only. Any unauthorized use will result in immediate eviction with no refund of monies paid.

Alex Beach House has a No Smoking “Inside” Policy:

The occupants will incur increased cleaning charges if anyone has been smoking inside the accommodation. Ashtrays are provided for outside smokers.

Check-In: 3:00 PM
Check-Out: Strictly 10:00 AM

Check-In Information:

Check-in is via our Property Manager’s G1 Holidays located in Mooloolaba. They will require your phone number & email address to send you the automated check-in details and key pick-up details. The person who made the booking must register with our Property Managers and supply proof of a valid credit card in their name. This will be recorded on our Guest Registration Form and must be signed by the same person whose name is on the booking. A current driver’s license may also be produced for our records.


A $2,000 Bond is required.

Bond monies are returned once a departure check of the property has been made.


Alex Beach House is cleaned prior to arrival and upon departure. We use the services of our Property Manager’s cleaners who will supply the linen and guest starter packs.

Please Note: Beach Towels are not included and bathroom towels should not be removed from the premises. Beach towels can be hired from our property managers.

Your Tariff includes a standard clean, however should any additional cleaning be necessary, or the accommodation has had smoking inside, then extra charges will be debited to your credit card or taken from your bond.


Please clean the BBQ and change the BBQ foil drip tray underneath before you leave. The metal grills & BBQ brush can even be put through the dishwasher (pots & pans cycle). Give a quick scrub before they go in the dishwasher. A $75 fee will be charged if the BBQ has not been cleaned.

We have a No Pet Policy.

Pets are not allowed in accordance with Health Regulations.


Credit Card details are held by our property managers for security purposes. We expect the accommodation is returned to us in the condition presented on arrival. Breakages or damages not caused by normal wear and tear will be charged to your Credit Card if necessary.

Charges may also be incurred if the accommodation is left in an unreasonable condition. For example:

  • Dirty dishes not rinsed and stacked in the dishwasher
  • Rubbish not removed and disposed of in the outside bins
  • Soiled or stained bed covers, rugs, upholstery, etc.
  • Lost or damaged remote controls
  • Misplaced keys
  • BBQ has not been cleaned

Any breakages or damage to the accommodation, its fittings, or facilities will be charged to the Guest at replacement/repair cost plus 10%.


No responsibility is taken for personal items left on premises during or after departure. Alex Beach House does not accept liability for any injury, damage, loss, or additional expenses caused directly or indirectly by events that are beyond our control.

WIFI is available.

Tampering or turning off the WIFI will result in the cancellation of a booking.

When all guests enter the premises, they are deemed to have agreed to be bound by these conditions.

Guests are expected to behave in a manner that is conducive to the safety, comfort, and convenience of other guests and/or neighboring properties and will abide by any house rules.

Quiet hours:

Quiet hours between 11:00 PM – 8:00 AM must be strictly adhered to. Failure to adhere to this rule will result in receiving a warning or the occupancy being TERMINATED immediately at the property. No refund will be given for early or unscheduled departure. Eviction may occur, and money will not be refunded.

A late check-out fee of $100 per hour will be charged if the property is not vacated by 10 AM (unless expressly agreed by the Agent) on the day of departure. This late fee can be debited to the guest, and the guest hereby authorizes the agent to do so.

On departure, all keys and garage remote controls must be delivered to the Property Manager’s Office. Should any keys, garage, and TV remotes be missing, the guest authorizes the agent to debit them for the full costs of the replacements plus 10%.

Outside of office hours, a $200 lockout fee will be charged if guests are locked out of their holiday letting.

Sunshine Coast Holiday Accommodation
Sunshine Coast, Queensland

t 0433 949 489